Website Management Services
Are you looking for the right website management team of geeks, who can manage and understands your business needs and are always there to support you 24/7? We work very closely with your internal team to augment your existing knowledge base and assist in realizing your business objectives. Our management services are all about the impact that we can create in your online business. blueGEEK engagements are as unique as our clients, and we always begin by understanding the objective and challenges that you are facing. We invest in learning about your business so we can deliver impact over a long-term, consultative, results-driven partnership. We co-create solutions with you and bring a team of professionals together that will execute on your tasks, deliver impact, and achieve results. Depending on your needs and your level of investment, monthly deliverables could include the following;
- Ongoing Website Maintenance
- We work with you to devise solutions to continuously improve you website. We ensure your site is always performing as it needs to, in order to deliver the results you require of it.
- New Features and Enhancements
- We help you identify the solutions you need to run your business. Whether it’s creating a custom product configuration tool, introducing you to new technologies, or doing something you never even thought was possible, we work with you to make an impact.
- Content creation, updating and optimization
- Software Upgrades and Bug Fixes
- We make sure to keep your site on the most recent version of your web platform. Upgrading to the latest supported version of your software or plugin enhances performance, improves security and fixes compatibility and software bugs.
- Technical Support
- Our team is only a phone call away, making us effectively your team, not our team. You have unhindered access to your dedicated account manager and can communicate directly with them via phone or email. Your dedicated accounts manager will create a support ticket for your issue, assign it to a developer or system administrator, and then report the resolution back to you.
- Hosting Configuration, Optimization and Migration
- Our geeks will install setup and configure the necessary software applications, test them, and verify that they are working properly.
- Web Administration, Optimization and Security
- Once you are live and seeing real traffic, we will monitor and continually analyze your site’s logs and usage, and make adjustments for optimal resource usage and performance. We help you improve your security online without a financial over kill.
- Training topics can include proper methods to use your CMS, set up buyer personas, creating campaigns, and more. Our training resources are available to you in forms such as, video conferences, phone calls, recorded videos, ebooks, blog articles, and email exchange.